July 2013

Of MOOCs and Luddites: teaching and the limits of technology

It seems like everyone is talking about MOOCs. According to proponents, massive open online courses will revolutionize higher education and turn traditional academics into the hand weavers (and potential Luddites) of the twenty-first century. But can the efficient delivery of talking heads to far larger audiences than permitted by even the largest lecture halls, all without the geographical constraints of physical buildings, really replace today’s in-person classrooms?

October 2012

Facebook’s core problem: customers vs. users

Facebook’s massive growth came because they gave users what they wanted: connect with your friends, see what their doing, conveniently share with them, and so on — and do it for free. But now they’re publicly traded, and satisfying users has become secondary to profit growth.